Contact us

Talk to a real person.

Call, WhatsApp or send us a message — we will get back to you quickly.

Send us a message

Give us a phone number or an email so we can reply.

We only use your details to reply. See our Privacy Policy.

Branches

Visit usSample

Drop in, or book a pickup and we will come to you.

  • Head Office

    No. 00, Sample Road, Colombo 00

    Hours
    Mon–Sat · 8:30 am – 6:00 pm
    Directions
  • Kandy Branch

    No. 00, Sample Street, Kandy

    Hours
    Mon–Sat · 9:00 am – 5:30 pm
    Directions
  • Negombo Branch

    No. 00, Sample Lane, Negombo

    Hours
    Mon–Sat · 9:00 am – 5:30 pm
    Directions

Help

Questions, answered.

Still unsure about something? We are happy to help before you send.

All questions
How do I book a pickup?

Use “Send a Parcel” or call us. Tell us the address and a convenient time, and we collect from your home or workplace.

How is the price worked out?

By destination and weight. For light but bulky items, the size of the box (volumetric weight) may be used instead. The estimator gives a guide; we confirm the final price before sending.

What can’t I send?

Dangerous goods, flammables, cash, and items restricted by the destination country. Rules differ by country, so ask us before packing if you are unsure.

How long does delivery take?

It depends on the destination and customs. The estimator shows a typical range for each country.

My country is not listed. Can you still ship?

Very likely, yes. We send to many more countries than are listed here — contact us for a quote.

How do I track my parcel?

Enter the bill number from your receipt on the tracking page, or send it to us on WhatsApp.